Customer Contact Centre - Residential

Best-In-Class Customer Service

With Customer Service Centres throughout Canada, VOXCOM is able to offer customer service in both official languages 24/7. Our highly-trained Customer Service Representatives are available when you need them most and can help you with the questions you have about your system or account or the features that VOXCOM offers that best suit your needs.  These professionals dedicate 5% of their time per month to training so that they are always prepared to help you, no matter what the issue, no matter when you need them.

Also, to ensure that your system is always working to protect what matters most to you, VOXCOM has Technical Support Associates available through our Customer Service Centre. These trained professionals can help troubleshoot issues with your system and keep it running smoothly. If a service call is needed, our coast-to-coast network works to service your system fast and efficiently, no matter where in Canada you are.

Best-in-class isn’t just a catchphrase, it’s the way we approach customer service.

VOXCOM’s security alarm experts are available 24 hours a day to help with any of your home security needs or requests.

Move Notification
Holiday Notification
Change Method of Payment

Update Emergency Contacts
Request Service Visit

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